Housekeeping Assistant

The Role:

Routine thorough cleaning of allocated area including but not limited to: Main Hall, Melbourne Lodge, (bedrooms, bathrooms, corridors) Golf Club, Admin Offices, Staff Accommodation, Auberge du Lac, Halfway Houses, Palmerston Lounge) including all fittings and surfaces to the required standard.

• Carry out all reasonable Guest and special requests as instructed by the Supervisor.
• Keeping the cleaning cupboards and stores tidy and correctly stacked.
• To always behave in a professional and polite manner towards all guests.
• To carry out spring cleaning duties as directed by the Supervisor.
• To report any defects and maintenance issues to the Supervisor.
• Report and hand in items of property found.
• Ensure health & safety procedures are followed, including manual handling and COSHH.
• To always ensure the smooth running of the department through effective teamwork.
• To attend any department training and/or meetings when required.
• Maintain effective communication within the department and ensure that the Supervisor is well informed of any problems/queries that have arisen.
• To assist in the training and development of colleagues as and when required.
• To assist in any way that may be necessary to ensure the efficiency and smooth running of the Estate Housekeeping department.

The Candidate:

• Experience in 4–5 star hotel preferable.
• Must be self-motivated and energetic.
• Understand the importance of working as part of a team.
• Well-presented personal appearance is required.
• Ability to work to good standards in a pressurised environment.
• Must have the desire to generate customer satisfaction.
• Good communication and organisational skills.
• Basic knowledge of COSHH preferable.